Hanoi Noi Bai Airport Arrival Guide
From Bangkok to Hanoi on TG564 | Noi Bai Airport Arrival Fast Track Guide
For passengers arriving from Bangkok Suvarnabhumi International Airport (BKK) to Hanoi Noi Bai International Airport (HAN) on Thai Airways International flight TG564, we provide Japanese-language guidance on the basic flight information, arrival immigration procedures, the flow at International Terminal 2, and the VJP FASTTRACK arrival immigration fast track.
TG564 flight basic information
Flight TG564 is an international service by Thai Airways International flying from Bangkok Suvarnabhumi International Airport (BKK) to Hanoi Noi Bai International Airport (HAN).
Based on the schedule confirmed as of 25 August 2026, it is expected to depart Bangkok at around 17:50 and arrive in Hanoi at around 19:40. The scheduled flight time is approximately 1 hour 50 minutes.
After arriving in Hanoi, you will proceed through immigration inspection, collection of checked baggage, customs, and then move toward the arrivals lobby at International Terminal 2 of Noi Bai International Airport. During peak times when multiple arrivals coincide, the immigration area may be crowded.
Things to confirm before departing Bangkok on flight TG564
Passport and Vietnam entry requirements
Passport validity, visa requirements, and entry conditions depending on the purpose of travel and length of stay vary by nationality and travel conditions. Please check the latest information from the relevant authorities before departure and prepare the necessary travel documents.
Check departure procedures at Suvarnabhumi Airport
At Suvarnabhumi International Airport, Thai Airways International check-in and baggage drop-off departure procedures take place on the 4th floor of the main terminal.
The check-in counter, boarding gate and departure time for flight TG564 are subject to change depending on daily operations. Please check your ticket, the latest Thai Airways International guidance and airport information boards.
Check baggage conditions
Conditions for checked baggage and carry-on baggage may differ depending on the ticket purchased, cabin class and fare conditions. Please check Thai Airways International latest regulations before departure.
Confirm how to meet the fast track
If you have booked the Noi Bai Airport arrival fast track, please confirm the meeting method on the day, how to contact the staff in charge, and the necessary details provided after your reservation is confirmed.
If flight TG564 is significantly delayed or changed, please contact us as early as possible.
TG564 flight | Flow after arriving at Noi Bai Airport
After arriving in Hanoi on flight TG564, you will proceed with entry procedures into Vietnam at International Terminal 2 of Noi Bai International Airport. The actual route may differ depending on the arrival gate and airport operations on the day.
After disembarking, move toward immigration inspection
After getting off flight TG564, proceed to the immigration inspection area following airport signs such as “Arrivals” and “Immigration”.
Immigration inspection
Prepare your passport and any documents required according to your travel conditions, and go through immigration inspection. If multiple international flights arrive within a short period, the waiting time may be longer.
Collect checked baggage
After immigration inspection, proceed to the baggage claim area and check the baggage claim belt for flight TG564 on the airport information monitors.
The time it takes for baggage to appear varies depending on the airport and airline operations on the day.
Pass through customs
After collecting your baggage, proceed toward customs. If you are carrying items that require declaration, follow Vietnam regulations and the guidance of airport staff to complete the procedures.
Move toward the arrivals lobby and meeting point
After completing the necessary entry and customs procedures, proceed toward the arrivals lobby and exit. If you are meeting a transfer driver, hotel staff, company contact or family members, it helps to confirm the meeting point in advance.
Noi Bai Airport arrival fast track available on flight TG564
VJP FASTTRACK Noi Bai Airport arrival service is an arrival support service to help customers arriving from Bangkok to Hanoi on flight TG564 proceed more smoothly with their immigration procedures after arriving at the airport.
Arrival date, flight information, number of passengers, presence of baggage and preferred support details can be confirmed in advance in Japanese. We can also arrange arrival support for first-time visitors to Hanoi, business travellers, families, corporate guests and VIP customers.
- You can confirm reservation details before and after booking in Japanese
- The meeting method upon arrival is explained in advance
- We support your movement toward the immigration inspection area
- We support the use of the priority lane in accordance with the applicable plan and airport operations on the day
- After immigration inspection, we guide you toward the baggage claim area
- We guide your movement toward the exit and meeting point area
- We can also arrange services on your behalf for corporate guests, executives and VIP customers
*Whether the priority lane is available, the meeting point, the extent of accompanying staff and the guidance range toward the baggage claim area and exit depend on airport operations, congestion, flight information and the reserved plan on the day. This service does not guarantee entry, the outcome of immigration inspection, waiting time or required time. Please confirm the latest service details at the time of booking.
Who the arrival fast track on flight TG564 is recommended for
First-time visitors to Hanoi
If you are uneasy about the immigration procedures at Noi Bai Airport or moving around after arrival, having guidance from local staff makes it easier to understand the flow inside the airport.
Passengers with plans after arrival
This is suitable for those who want to proceed smoothly with immigration procedures at the airport when they have plans after arrival such as moving to a hotel, meetings, business negotiations or connecting to a domestic flight.
Passengers travelling with children and elderly passengers
If you are moving with family or feel uneasy about airport procedures after arrival, you can also discuss the necessary support details in Japanese in advance.
Corporate guests, executives and VIP customers
We can also assist when a corporate coordinator arranges arrival support in Hanoi in advance for business partners, executives, official guests, experts and VIP guests.
Flow from booking to the day of arrival of flight TG564
Submit the reservation form
Please enter the airport (Noi Bai), arrival date, flight number TG564, number of passengers and preferred support details.
Confirm the reservation details in Japanese
A staff member confirms the flight information, number of passengers, presence of baggage, preferred details and availability, and advises whether they can accommodate your request.
Receive the guidance after the reservation is confirmed
Please confirm the meeting method on the day, how to contact the staff in charge and any cautions.
Arrive at Noi Bai Airport on flight TG564
After arrival, meet the local staff in charge according to the method explained in advance.
Support with immigration procedures
Depending on the reserved contents and airport operations on the day, we support your movement toward the immigration inspection area and the applicable procedures.
Move toward baggage claim and the exit
After immigration inspection, depending on the reserved contents, we guide your movement toward the baggage claim area and the exit and meeting point area.
Frequently asked questions about flight TG564 and Noi Bai Airport
Where does flight TG564 fly from and to?
What time does flight TG564 depart Bangkok and arrive in Hanoi?
Which terminal does flight TG564 arrive at at Noi Bai Airport?
Can I use the arrival fast track on flight TG564 as well?
Can I consult you in Japanese before booking?
Can I make a reservation on the day?
Will using the fast track eliminate waiting time?
Related Noi Bai Airport services
For those who want to make their arrival in Hanoi on flight TG564 smooth
If you are arriving at Hanoi Noi Bai International Airport on flight TG564 from Bangkok, please contact VJP FASTTRACK about the arrival fast track. We will advise in Japanese whether we can accommodate you according to your arrival date, number of passengers, presence of baggage and preferred details.
*The support provided varies depending on the flight, arrival time, airport congestion, daily operational conditions and the reserved plan. This is not a service that guarantees entry, inspection results, waiting time or required time. Please confirm the latest availability and charges at the time of booking.
*This article is general guidance for passengers arriving at Hanoi Noi Bai International Airport from Bangkok Suvarnabhumi International Airport on flight TG564. Flight information was verified as of 25 August 2026. Operating status, departure and arrival times, terminal used, aircraft type, airline regulations, airport operations and Vietnam entry conditions are subject to change without notice. Before use, please always verify the latest information from the airline, airport and relevant authorities.
