Ho Chi Minh Tan Son Nhat Airport Arrival Guide
Arriving in Ho Chi Minh on Flight BI383 from Brunei – Tan Son Nhat Airport Arrival Fast Track Guide
This guide, in English, is for passengers arriving on Royal Brunei Airlines flight BI383 from Brunei International Airport (BWN) to Ho Chi Minh Tan Son Nhat International Airport (SGN). It covers basic flight information, post-arrival immigration procedures, the flow at International Terminal 2, and the arrival fast track service.

Basic information about flight BI383
BI383 is an international Royal Brunei Airlines (Royal Brunei Airlines) flight from Brunei International Airport (BWN) to Ho Chi Minh Tan Son Nhat International Airport (SGN). As of 21 August 2026, the published schedule confirms it as a direct flight from Brunei to Ho Chi Minh.
At Tan Son Nhat Airport, flight BI383 is scheduled to arrive at International Terminal 2. After arrival, the flow proceeds through immigration, checked baggage collection, customs, and onward movement toward the arrivals hall and exit. During peak periods when multiple international arrivals converge, the immigration area may become crowded.
What to check before departing Brunei on flight BI383
Passport and Vietnam entry requirements
Passport validity, visa requirements and entry conditions vary depending on your nationality, purpose of stay and length of stay. Before departure, please check the latest information from the relevant Vietnamese authorities and your airline.
Check the Pre-arrival Information (PAI)
At Tan Son Nhat Airport, Pre-arrival Information (PAI) for foreign travelers is being piloted. According to guidance from the Vietnamese Ministry of Public Security, you can register information online from up to 3 days before arrival. As the procedures may change, please check the latest official guidance before departure.
Check flight BI383 and baggage information
Departure time, boarding gate, flight status, and checked and carry-on baggage conditions may change on the day. Before heading to Brunei International Airport, please check the latest information on your ticket and from Royal Brunei Airlines.
Fast track meet-up information
If you have booked the arrival fast track, please confirm in advance how you will meet our staff after arrival, the details of your assigned staff member, and how to reach us in an emergency. If flight BI383 has a significant delay or change, please contact us as early as possible.
Flight BI383 | Flow after arriving at Tan Son Nhat Airport
After arriving in Ho Chi Minh on flight BI383, you proceed through Vietnam entry formalities at International Terminal 2 of Tan Son Nhat International Airport. The actual walking route may differ depending on airport operations and the arrival gate on the day.
After deplaning, proceed toward immigration
After leaving flight BI383, follow airport signs such as “Arrivals” and “Immigration” to reach the immigration area.
Immigration
Prepare your passport and any documents required under your travel conditions, then proceed through immigration. When several international flights arrive at around the same time, the immigration area may become congested.
Collect your checked baggage
After immigration, head to the baggage claim area and use the airport information monitors to locate the baggage carousel for flight BI383. The time it takes for baggage to arrive varies depending on airport and airline operations on the day.
Pass through the customs area
After collecting your baggage, proceed toward customs. If you are carrying items that require a customs declaration, follow Vietnamese regulations and the instructions of airport staff.
Proceed toward the arrivals hall and meet-up area
After completing the required entry and customs procedures, proceed toward the arrivals hall and exit. If you are meeting a pickup driver, hotel staff or company representative, it is reassuring to confirm the meeting arrangements in advance.
Tan Son Nhat Airport arrival fast track available on flight BI383
VJP FASTTRACK Tan Son Nhat Airport arrival service is an arrival support service designed to help passengers arriving in Ho Chi Minh from Brunei on flight BI383 move through post-arrival entry procedures more smoothly.
You can confirm in advance, in English, details such as flight information, number of travelers, whether you have baggage, and the support you prefer. We are also happy to arrange arrivals for first-time visitors to Ho Chi Minh, business travelers, families, corporate guests and VIP clients.
- Confirm your booking details and the day-of flow in advance in English
- We will explain how to meet our staff after arrival
- We support your movement toward the immigration area
- Depending on the plan and day-of operations, we support use of the priority lane
- After immigration, we guide you toward the baggage claim area
- We support your movement toward the arrivals hall and exit
- We can also arrange services on behalf of corporate guests, executives and VIP clients
Note: Whether the priority lane is available, the meeting point, how far staff accompany you, and the level of support after baggage collection depend on the flight, airport operations, congestion on the day, and your booking plan. This is not a service that guarantees the complete elimination of waiting time or entry within a fixed time. Please confirm the latest scope of service when making your booking.
Who the arrival fast track on flight BI383 is recommended for
First-time visitors to Ho Chi Minh
If it is your first time using Tan Son Nhat Airport, you may feel uneasy about post-arrival immigration and moving through the airport. Having guidance from local staff makes it easier to understand the process after arrival.
Arriving on a business trip
If you have plans such as travel to your hotel or meetings after your flight, this is well suited to travelers who want to move through airport entry procedures smoothly.
Travelers with children and elderly guests
If you are traveling with family or feel uneasy about airport procedures after your flight, you can confirm the support you need in advance in English.
Companies welcoming corporate guests and executives
When coordinators on the Japanese or Vietnamese side prepare arrival support in advance for business partners, executives, dignitaries, specialists or VIP guests, we are happy to assist.
Flow from booking to the day of flight BI383 arrival
Submit the booking form
Enter Tan Son Nhat Airport, your arrival date, flight number BI383, the number of travelers, and the support you prefer.
Confirm the booking details in English
Our staff will check the flight information, availability, number of travelers, whether you have baggage, and your preferences, then advise whether we can assist.
Receive the guidance after your booking is confirmed
Review the meeting method for the day, the contact details you will need, and important notes.
Arrive at Tan Son Nhat Airport on flight BI383
After arrival, meet our on-site staff following the method advised in advance.
Support with your entry procedures
Depending on your booking plan and airport operations on the day, we support your movement toward the immigration area and the relevant procedures.
Move to baggage collection and the arrivals hall
After immigration, if you have checked baggage, proceed to the baggage claim area, then move toward the arrivals hall and exit.
Frequently asked questions about flight BI383 and Tan Son Nhat Airport
Where does flight BI383 fly from and to?
Which terminal does flight BI383 arrive at at Tan Son Nhat Airport?
Is PAI required at Tan Son Nhat Airport?
Can I use the arrival fast track on flight BI383 too?
Will using the arrival fast track eliminate waiting time?
Can I consult in English before booking?
Can I book on the day?
How far will you guide me after immigration?
Related Tan Son Nhat Airport services
For travelers arriving in Ho Chi Minh from Brunei on flight BI383
If you are arriving at Ho Chi Minh Tan Son Nhat International Airport on Royal Brunei Airlines flight BI383 from Brunei, please consult VJP FASTTRACK about the arrival fast track. We will confirm in English whether we can assist, based on your travel dates, number of travelers, whether you have baggage, and your preferences.
Note: The scope of service varies by flight, arrival time, airport congestion, operations on the day, and your booking plan. This is not a service that guarantees entry eligibility, screening results, waiting time or time required. Please confirm the latest availability and pricing at the time of booking.
Note: This article is general guidance for passengers arriving from Brunei International Airport at Ho Chi Minh Tan Son Nhat International Airport on flight BI383. Operating days, departure and arrival times, terminal used, boarding gate, airline regulations, airport operations, and Vietnam entry procedures including PAI may change without notice. Before you travel, always check the latest information from your airline, the airport, and the Vietnam immigration authorities.


