Hanoi Noi Bai Airport Departure Guide
Departing Hanoi to Tokyo Haneda on NH9714 | Noi Bai Airport Departure Fast Track Guide
For travelers departing from Hanoi Noi Bai International Airport to Tokyo Haneda Airport on flight NH9714, this guide covers codeshare flight basics, things to check before departure, international terminal T2 departure procedures, and Noi Bai Airport departure fast track, all explained in Japanese.
NH9714 Flight Basic Information
NH9714 is an international flight from Hanoi Noi Bai International Airport to Tokyo Haneda Airport. It is a codeshare flight sold under the ANA flight number, while the actual operation is carried out by Vietnam Airlines as VN384.
With codeshare flights, the airline shown at the time of booking differs from the airline that actually operates the flight. When flying on NH9714, you will check in at the Vietnam Airlines counter, and some baggage conditions and airport services of the operating carrier will apply.
At Noi Bai Airport, you will proceed with check-in, checked baggage drop-off, departure immigration, security screening, and travel to the boarding gate in international terminal T2. Please allow plenty of time and head to the airport, taking into account road conditions in Hanoi city and congestion inside the airport.
What to Check Before Departing on NH9714
Arrival time at the airport
Please confirm the check-in opening time and cutoff advised by Vietnam Airlines. Also allow for road conditions from central Hanoi to the airport and congestion inside the terminal, and allow plenty of time to get there.
Confirm International Terminal T2
International flights at Noi Bai Airport normally use Terminal T2. However, please defer to your ticket, the airline’s notices, and the airport displays on the day.
Passport and travel documents
Check your passport, ticket or booking confirmation, and any documents required for entry to or transit through Japan. For checked and carry-on baggage, please review the latest rules of Vietnam Airlines, the operating carrier.
Meeting your support staff
If you have booked the fast track, please confirm in advance your meeting point, meeting time, name board text, and your staff contact. If you will arrive at the airport late, please contact us as soon as possible.
The Departure Process at Noi Bai Airport
The flow at the airport and the scope of support may vary depending on the airline, cabin class, airport operations on the day, and the services you have booked. In general, you will proceed through departure procedures in the following order.
Move to International Terminal T2
From the vehicle drop-off point, enter the departure lobby and check the airport displays for NH9714 or the operating flight VN384.
Check in at the Vietnam Airlines counter
Present your passport and booking information, and check any checked baggage as needed. Even if you have checked in online, document checks or baggage procedures may still be required.
Proceed to departure immigration
Prepare your passport and boarding pass and proceed to departure immigration. Wait times vary by time of day, international traffic volumes, and airport operations on the day.
Undergo security screening
After departure immigration, your carry-on baggage and personal items will be screened. Please review Vietnam Airlines’ notices before departure regarding liquids and prohibited items.
Confirm your boarding gate
After completing procedures, check the boarding gate and boarding start time on the airport displays. Please also watch for announcements about NH9714 and VN384 displays and any gate changes.
What is Noi Bai Airport Departure Fast Track
The VJP FASTTRACK Noi Bai Airport departure service is an airport support service that helps you move smoothly through the airport and through applicable departure procedures, starting from meeting our staff at a designated location.
Pre-booking enquiries and confirmation of your booking details can be handled in Japanese. The languages spoken by the local staff at the airport, the escort scope, and the priority lanes available depend on your booking plan and the arrangements on the day.
- You can confirm service details in Japanese before booking
- We will guide you on how to meet our staff at the designated location
- We will guide you toward the Vietnam Airlines check-in counter area
- We will guide you to the departure immigration and security screening areas
- Where applicable, we will guide you using priority lanes
- Arrangements are also available for travelers with children and for elderly guests
- We can also accommodate corporate guests, executives, and VIP travelers
- Last-minute bookings may be possible depending on availability
*Availability of priority lanes, staff meeting point, escort scope, support at check-in, and the extent of lounge or boarding-area guidance vary depending on the airport, the airline, the flight, operations on the day, and your booking plan. Please confirm the latest service details when booking.
Who Should Book Departure Fast Track for NH9714
Travelers concerned about codeshare flight procedures
Well suited to travelers who want to smoothly confirm the check-in counter and information displays even though the ANA flight number and the Vietnam Airlines operating flight number differ.
First-time users of Noi Bai Airport
If you are unsure about moving through International Terminal T2 or the departure procedures, having local staff guidance makes it easier to get around.
Travelers with children and elderly guests
If you are worried about traveling with family or waiting inside the airport, you can discuss the support scope you need in Japanese before booking.
Companies seeing off corporate guests or VIPs
We can also accommodate corporate customers who want to provide careful support for the departures of business partners, specialists, executives, and VIP guests.
From Booking to the Day of Departure
Submit the booking form
Enter the Noi Bai Airport, departure date, NH9714 flight, number of travelers, and your preferred support content. If you know the VN384 flight information, please include it as well.
Confirm your booking in Japanese
Our staff will check availability and the service scope, then advise you on pricing, payment methods, and any necessary details.
Receive booking confirmation and meeting instructions
Please confirm the information you will need on the day, such as the meeting point, meeting time, name board text, and contact method.
Meet our staff at Noi Bai Airport
Meet our dedicated staff at the designated location, and they will guide you through the airport according to your booking.
Proceed through departure procedures
Depending on airport operations and the service scope on the day, we will support your movement toward check-in, the departure area, and the boarding area.
NH9714 and Noi Bai Airport: Frequently Asked Questions
Does NH9714 arrive at Narita or Haneda airport?
Which airline actually operates NH9714?
At which airline’s counter do I check in for NH9714?
Which terminal does NH9714 use at Noi Bai Airport?
How many hours before should I arrive at the airport for NH9714?
Where do I meet the staff for the departure fast track?
Can I consult in Japanese before booking?
Does the fast track completely remove waiting times?
Can I book on the day or at the last minute?
For Those Departing from Hanoi on NH9714
We will advise you in Japanese whether support is available at Noi Bai Airport, based on the flight information for NH9714 or VN384, the number of travelers, and your preferred support content. Please enquire via the booking form or LINE.
*Service details vary depending on the airport, airline, departure flight, time of day, operations on the day, and your booking. Please confirm the latest availability and pricing when booking.


