Hanoi Noi Bai Airport Arrival Guide
Flying to Hanoi on NH897 from Tokyo (Narita) | Noi Bai Airport Arrival Guide
For passengers arriving in Hanoi Noi Bai International Airport on NH897 from Tokyo (Narita), we provide guidance in Japanese on the basic flight information, what to check before arrival, the arrival process at Noi Bai Airport, and the arrival fast track service.
NH897 flight basic information
NH897 is an international flight from Narita International Airport in Tokyo (Narita) to Noi Bai International Airport in Hanoi. It is operated by All Nippon Airways (ANA); departure and arrival times and flight status may vary depending on the travel date.
At Noi Bai International Airport, arriving international flights generally use Terminal 2 (T2). After arrival, you proceed through immigration, baggage collection and customs before entering the arrivals hall. If you have booked the arrival fast track, it is reassuring to check in advance the meet-up method and the information on the staff member who will assist you.
What to check before arriving in Hanoi on NH897
Passport and entry requirements
Before arriving in Vietnam, please check the validity of your passport and the entry requirements. Whether you qualify for visa exemption or need a visa may differ depending on your nationality, length of stay and purpose of travel.
Arrival terminal at Noi Bai Airport
As NH897 is an international flight, arrival at Terminal 2 (T2) of Noi Bai International Airport is the standard. However, please follow the airline’s guidance and airport displays on the day.
How to meet your assisting staff member
If you have booked the arrival fast track, please check in advance your meeting point after arrival, the guidance of your assisting staff member, and the contact method in case of emergency.
Transfer from the airport to your hotel
If you have booked a transfer to a hotel in Hanoi city centre, checking the hotel name, destination and vehicle information in advance will make your onward travel after arrival smoother.
The arrival process after landing at Noi Bai Airport
The process after arrival and the extent of support may vary depending on the airport’s day-to-day operations, your entry conditions and the service you have booked. In general, entry procedures are carried out in the following order.
Disembark after NH897 arrives
After arriving at Noi Bai International Airport, disembark and head towards “Immigration / Passport Control”. If you are using the fast track, you will meet your assisting staff member in the manner advised in advance.
Meeting your assisting staff member
Depending on your booking, a member of staff will greet you and escort you to the immigration area. With higher-tier plans such as Executive Arrival, support may begin near the boarding gate.
Immigration
Prepare your passport and the required travel documents and proceed to immigration. Depending on your booking plan and day-to-day conditions, you will be shown the eligible priority route where applicable.
Collecting your baggage
After immigration, proceed to the baggage claim area and check the baggage carousel for NH897 on the flight information displays. If you have checked baggage, collect it and then head towards the arrivals hall.
Moving to the arrivals hall and transfer vehicle
After passing through customs, proceed to the arrivals hall. If you have booked a dedicated vehicle transfer, move to the vehicle following the guidance of your assisting staff member or the transfer driver.
What is the Noi Bai Airport arrival fast track?
The VJP FASTTRACK Noi Bai Airport arrival service is an airport support service for passengers arriving in Hanoi on international flights such as NH897, helping you move smoothly from meeting after arrival through entry procedures and within the airport.
Because you can confirm your flight information and preferred support details in Japanese in advance, this service can be requested not only by first-time Noi Bai Airport users but also for business trips, corporate executives and directors, corporate guests, and VIP arrival arrangements.
- You can check the service details in Japanese before booking
- We guide the meeting with your assisting staff member to match your arriving flight
- We support your movement to the immigration area
- Where eligible, we guide you using the priority route
- We can also guide you towards the arrivals hall after entry
- Corporate guests, executives, directors and VIP passengers can also be accommodated
- A dedicated vehicle transfer to your Hanoi city hotel can also be arranged
- Depending on availability, same-day bookings may be possible
*The availability of the priority route, the meeting point, the scope of accompaniment and the support after baggage collection vary depending on the airport, the flight, day-to-day operations and your booking plan. Please check the latest service details when booking.
Who the arrival fast track on NH897 is recommended for
Those who want to make good use of their time after arriving in Hanoi
This is suitable for business travellers who have work or plans after arrival and want to move smoothly through airport procedures and transfers.
Those using Noi Bai Airport for the first time
If you feel unsure about immigration or moving within the airport after arrival, having local staff guidance makes it easier to get around.
VIPs and executives who value comfort
For those who want to reduce the burden of moving around after arriving at the airport and travel to the hotel by dedicated vehicle, higher-tier arrival support can also be offered.
Companies welcoming corporate guests and executives
We can also support corporate clients who wish to carefully welcome business partners, specialists, executives, directors and VIP guests arriving in Hanoi.
Process from booking until the day NH897 arrives
Submit the booking form
Please enter Noi Bai Airport, the arrival date, flight NH897, the number of passengers and your preferred support details.
Confirm the booking details in Japanese
A staff member will check availability and service details and inform you of the price, payment method and any necessary requirements.
Booking confirmed and receiving day-of-arrival guidance
Please confirm the meeting method after arrival, how to contact your assisting staff member and, if necessary, the transfer vehicle information.
Meeting the staff after arriving at Noi Bai Airport
After NH897 arrives, you will meet your assisting staff member at the location matching your booking plan and be escorted to the immigration area.
From entry procedures to the arrivals hall
Depending on the airport’s operations and the scope of the service on the day, we support your entry procedures and movement towards the arrivals hall. If you have booked a dedicated vehicle, we guide you up to meeting your transfer driver.
Frequently asked questions about NH897 and Noi Bai Airport
Where do I meet the staff after NH897 arrives?
Which terminal does NH897 arrive at at Noi Bai Airport?
How do I book the arrival fast track?
Can I book on the same day?
Can I consult in Japanese before booking?
Will the fast track eliminate waiting time?
Related Noi Bai Airport services and NH897 journey examples
For those who want a smooth arrival in Hanoi on NH897
We provide guidance in Japanese on arrival support at Noi Bai Airport tailored to the NH897 flight information, the number of passengers and your preferred support details. In addition to the arrival fast track, you can also consult us about Executive Arrival for VIPs and executives and dedicated vehicle transfers.
*The scope of service varies depending on the airport, flight, time of day, day-to-day operations, entry conditions and your booking details. Please check the latest availability and price when booking.
